This page tells you the terms and conditions on which we provide our services (“Platform Terms”). Please read these Platform Terms carefully before using our platform. You should understand that by using the platform, you agree to be bound by these Platform Terms.


1.1 Syncorder ApS is a company registered in Denmark, with a registered office at Skolegade 85, DK 6700 Esbjerg Denmark.

1.2 Syncorder VAT number is 34475334

1.3 Syncorder provides a way for you to communicate and collaborate your orders to Business Partners displayed on this platform.

1.4 You may access some areas of this platform without making a Syncorder order, and registering your details with us. Most areas of this platform are open to all registered companies.

1.5 Syncorder may revise these Platform Terms at any time. You should check this Website regularly to review the current Platform Terms, because they are binding on you. You will be subject to the policies and terms and conditions in force at the time that you are using our services.

1.6 You are responsible for making all arrangements necessary for you to have access to the platform. You are also responsible for ensuring that all persons who access the platform through your Internet connection are aware of these Platform Terms and that they comply with them.


2.1 Once you have created your Business Partner you will be given the opportunity to submit your order by clicking on the “save and submit” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “save and submit” button since once you click on this you are legally placing and order for goods at your business partner.

2.2 If at any time prior to you clicking on the “save and submit” button, you decide that you do not wish to proceed with your order, you should close the application window.

2.3 On receipt of your order, Syncorder will begin processing and we will send it to the “To Do” list of your business partner, to make the order available for confirmation and subsequent processing.

2.4 Please note that once you have made your order and your payment for the selected Syncorder service and have been authorized you will not be able to cancel your payment to Syncorder for the order service nor will you be entitled to a refund.

2.5 Please note that from time to time there may be delays with processing your payments to Syncorder on occasion this can take up to sixty (60) days before deduction from your bank account.


3.1 Licenses granted for the initial 30 days free test and evaluation period are not subject to payment.

3.2 Prices will be as quoted on separate price agreements between you and Syncorder. These prices excluding VAT, if any, will be added to the total amount due.

3.3 In the event that you have a complaint about the quality of the goods and services provided by the Business Partner on this Website then any compensation should be sought directly from the Business Partner. Syncorder is not able to provide refunds on behalf of the Business Partner and is not liable for any such refunds sought. All complaints must be lodged initially with the business partner.


4.1 You are permitted to print and download extracts from this platform for your company and personal use on the following basis:

4.1.1 Unless otherwise stated, the copyright and other intellectual property rights in this platform and in the material published on it (including without limitation photographs and graphical images) are owned Syncorder or Syncorder’s licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. For the purposes of these Platform Terms, any use of extracts from this platform other than in accordance with paragraph 4.1 is prohibited.

4.1.2 You must not modify the digital or paper copies of any materials that you print off in accordance with paragraph 4.1 and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.

4.1.3 You must ensure that Syncorder’s status as the authors of the material on this platform must always be acknowledged.

4.1.4 You are not allowed to use any of the materials on this platform or the platform itself for commercial purposes without obtaining a license from Syncorder to do so.

4.2 Except as stated in paragraph 4.1, no part of this platform may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

4.3 Any rights not expressly granted in these Platform Terms are reserved.


5.1 While Syncorder tries to ensure this platform is normally available twenty-four (24) hours a day. Syncorder will not be liable if this platform is unavailable at any time or for any period.

5.2 Access to this platform may be suspended temporarily and without notice, Syncorder will do the utmost to ensure that any maintenance or update time windows are minimized and informed properly in advance.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the platform; any transmission is at your own risk.


6.1 While Syncorder tries to ensure that information on this platform is correct, we do not promise it is accurate or complete. Syncorder may make changes to the material on this platform, or to the services and prices described in it, at any time without notice. The data material on this platform provided by Syncorder may be out of date, and Syncorder makes no commitment to update that material.

6.2 Syncorder provide you with access to this platform and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Platform Terms might apply in relation to this platform and the services that we provide).

6.3 You are responsible for the security of your password that you used to register with this platform. Unless Syncorder negligently discloses your password to a third party, Syncorder will not be liable for any unauthorized transaction entered into using your name and password.

6.4 PLEASE NOTE: Whilst Syncorder goes to great effort to provide brokerage of accurate transaction information between the Business partners - information as item names, descriptions, prices, dates, chat, links, and other order related specifications on this website, this information is ultimately provided by the Business Partners. If you are in doubt about validity of transaction information, it is best to confirm with the Business Partner directly prior to ordering or confirming an order.


7.1 Syncorder may terminate or suspend (at our absolute discretion) your right to use this platform and your use of the services immediately by notifying you in writing (including by email) if:

7.1.1 Syncorder believes you have posted material in breach of paragraphs 4.1 and 4.2.

7.1.2 If you breach any other material terms of these Platform Terms.

7.2 Upon termination or suspension you must immediately destroy any downloaded or printed extracts from this platform.


8.1 Syncorder, and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, loss of opportunity, loss of anticipated savings, wasted management or office time and whether in tort (including negligence), contract or otherwise, even if foreseeable) in connection with our services, this platform or in connection with the use, inability to use or the results of the use of this platform, any websites linked to this platform or the material on these websites.

8.2 Syncorder takes full responsibility for the content of this platform and for the communication of orders to the Business Partners as set out in these Platform Terms. However, please note that the legal contract for the supply, sales, and purchase of goods or services is between you and the Business Partners that you place your order with. 


These Platform Terms shall be governed by and construed in accordance with Danish law. Disputes arising in connection with these Platform Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the Danish Maritime and Commercial Court in Copenhagen (Sø- og Handelsretten i København).


10.1 We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy, which is incorporated into these Platform Terms by this reference and is available here.

10.2 If any provision or part of a provision of these Platform Terms is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provisions or part provisions will be struck out of these Platform  Terms and the remainder of these Platform Terms will apply as if the offending provision or part-provision had never been agreed.

10.3 Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Platform Terms will not be interpreted as a waiver of your or our rights or remedies.

10.4 You may not transfer any of your rights or obligations under these Platform Terms without our prior written consent. We may transfer any of our rights or obligations under these Platform Terms without your prior written consent to any business that we enter into a joint venture with, purchase, or are sold to.

10.5 The headings in these Platform Terms are included for convenience only and shall not affect their interpretation.

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