PRIVACY POLICY

We are committed to protecting the privacy of all visitors the Website. Please read the following privacy policy which explains how we use and protect all registered companies.

1. INFORMATION THAT WE COLLECT FROM YOU

1.1 When you visit the Website or make an order through the Website, you may be asked to provide information about your company and users including names and contact details. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.

2. USE OF YOUR INFORMATION AT SYNCORDER

2.1 Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business and for any other statistical or analytical purpose. 

2.2 We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.

2.3 Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc) as well as by e-mail. 

3. DISCLOSURE OF YOUR INFORMATION

3.1 The information you provide to us will be transferred to and stored on our servers, and may be accessed by or given to our staff working outside your country. 

3.2 Those third parties we use may process information such as credit card payments or provide support services for us. In addition, we may need to provide your information to any business partners that you have placed your order with. By submitting your company and personal data, you agree to this transfer, storing or processing. Syncorder will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

3.3 If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to another company, our new business partners or owners or their advisors. 

3.4 We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Syncorder, Business Partners or others. This includes exchanging information with other companies and other organizations for the purposes of fraud protection and prevention. 

4. COOKIES

4.1. Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data Business Partners.

4.2. Your browser also generates other information, including which language the site is displayed in, and your IP address. An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

4.3. We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

5. SECURITY AND DATA RETENTION

5.1 We take steps to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

5.2 Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

6. ACCESSING AND UPDATING

You have the right to see the information we hold about you (“Access Request”) and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out in section 8 below. In the event that you make an Access Request, we reserve the right to charge a fee of 20 euros (€ 20.00) to meet our costs in providing you with details of the information we hold about you. 

7. CHANGES TO OUR PRIVACY POLICY

Any changes to our Privacy Policy will be posted to the website and, where appropriate, through e-mail notification.

8. CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to support@syncorder.com or call on tel. +45 72 40 08 02

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