Coordinating your order flow with Chinese manufacturer

If you’ve dealt with China for a longer period of time, you might’ve experienced delays in your communication.

This was at least the case for Ulla Hentze from WomanPower Shoes, who has a manufacturer located in China.

Before Syncorder, they used mails to keep track on everything related to the manufacturing and logistics of her Woman Power Shoes.

The time zone difference of 6 hours and not to mention the language barrier, made it impossible to handle matters over phone.

Besides e-mails, Ulla also tried WhatsApp, but this app actually got blocked in June 2017.

“But then she discovered Syncorder” – could be the end of the fairy tale, but it’s actually not.

Hjemmeside WPS

Got problems coordinating your order flow with Chinese manufacturer?

If you’ve dealt with China for a longer period of time, you might’ve experienced delays in your communication.

This was at least the case for Ulla Hentze from WomanPower Shoes, who has a manufacturer located in China.

Before Syncorder, they used mails to keep track on everything related to the manufacturing and logistics of her Woman Power Shoes.

The time zone difference of 6 hours and not to mention the language barrier, made it impossible to handle matters over phone.

Besides emails, Ulla also tried WhatsApp, but neither was a success.

“But then she discovered Syncorder” – could be the end of the fairy tale, but it’s actually not.

Yet another system?

Ulla was very hesitant to use Syncorder because as we all know:

  • Yet another system we need to know
  • Yet another system that takes our time
  • Yet another system that might fail us

So, Ulla kept her current ‘system’ of e-mails and lived with the delays.

The thing that eventually convinced her was the ability to get true support from Syncorder, including:

  • Setting up the system
  • In person guidance on how to use the system
  • Immediately help when things got difficult.
  • And the joker: A representative in China who could assist the women in the manufacturing facility.

The last part was crucial to Ulla.

It would be nice to have a system that worked in both ends.

But she’d spent years building a solid connection with the workers in the facility in China. And pressuring them to use a new and unknown system made her feel like she left them hanging, if she didn’t help them onboarding this new system.

WomanPower.shoes has been running their supply chain for 3 years now, on Syncorder.

And as Ulla explains:

“It was easy. It is easy”

and she continues “not just for me but also for my Chinese manufacturers. Of course, it meant the world to me (and them) that Syncorder were located in China as Syncorder Shanghai Technology Ltd, and had a Chinese sales rep, who could guide them in their own language.”

For me, the breaking point was all the initial help. And now that I’ve been using it for years: That I don’t experience any delays in my correspondence with my Chinese manufacturer – just as they promised me”
Ulla Hentze
WomanPower.shoes

Avoid many delays when dealing with China

If you have manufacturers located in China, it will save you time and you’ll avoid many delays when sending goods to your costumers, if you use Syncorder.

As well the Chinese representative helps you onboard your Chinese facilities.

On-boarding your suppliers can be a tedious task – but our experienced staff helps you do this

Don’t want to waste your time on-boarding your suppliers, let us do it.

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